FRequently asked Questions
Our jewelry is PVD plated, which provides a durable and high-quality finish. While it's not gold plated in the traditional sense, our PVD plating process ensures a long-lasting and beautiful appearance.
Our jewelry base material is 316 Stainless Steel, coated using PVD vacuum coating technology, preventing scratches, fade and is resistant to water and other elements. Our jewelry will not cause rashes or skin irritation.
Accidentally washed your jewelry? Not to worry! Our stainless steel jewelry is 100% Waterproof, meaning you can hop in showers, baths, pools, sea or even have a workout while wearing it without having to worry about tarnishing or fading.
Green skin and other types of rashes are caused by jewellery which is made from zinc or other cheap alloys. We use premium 316 Stainless Steel for all of our jewellery, which does not cause harm to skin under any conditions.
Even though our jewelry is waterproof and you can definitely shower or go swimming with it, we always recommend keep it clear of any moisture or contact with chemicals. Any piece of jewelry can be damaged with just poor wearing habits.
Got your jewelry dirty or want to get rid of fingerprints? No worries, you can easily wipe off any dirt or stains using a soft cloth and soap water. Dip your microfiber cloth in some lukewarm soapy water and apply soft pressure on your jewelry. Let your clean pieces dry off for a few minutes and it should look as good as new!
Orders usually take 3-5 business days to arrive.
We offer Free Delivery for all orders over $400TTD.
Delivery for orders under $400TTD costs $30TTD.
Our Returns policy lasts for 7 days. You may return any item in it's original state along with all original packaging and receive an exchange or site credit. For steps on how to return or exchange an order, click here.
You can contact us by email at : firstname.lastname@example.org or by phone at : 264-9480.
Payments can be made via cash on delivery or online by Bank Transfer or Credit Card.
Order confirmation emails are sent automatically immediately after placing the order.
If you cannot find one of these, it's because:
a) Order has not been placed yet.
b) Emails went to your spam inbox, make sure you check there!
c) Order has no correct email attached. If you forgot to give us an email or entered your email incorrectly when placing the order, you might not find any updates from us in your inbox. Please contact our support team at email@example.com to attach an email to your order.